Why does my mouse become unresponsive?Ī: In most cases, when a mouse and/or keyboard become unresponsive, one of two things are to blame: (1) The batteries in the actual mouse and/or keyboard are dead (or are dying) and need to be replaced or (2) the drivers for either or both devices need to be updated. Save any data, close any open programs, and restart the computer. When you have a wireless USB or Bluetooth mouse, install new batteries. Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. If you’ve reset the receiver, computer or Bluetooth connection, you may need to push this button once more to sync the device. Press the small connection button on the underside of the mouse to ensure the mouse is on and sending and receiving signals from the USB receiver or Bluetooth. They are effective out to ~9m (27-30 feet) and use AA alkaline batteries. The Dell XPS One comes with a wireless radio frequency (RF) mouse and keyboard (Figure 1). Slide the AA batteries into the compartment as stamped onto the inside of the battery compartment. Slide the mouse cover release latch on the bottom of the battery until the cover pops open, then slide the cover away from the mouse (Figure 2). How do I open my Dell mouse to change batteries?
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